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                      Jewelry Care
                    
                  - Last step after wear: wipe gently with a soft, lint-free cloth.
 - Keep dry: remove before showering, swimming, workouts, or applying lotion/perfume.
 - Store smart: use the BMJ pouch/box; avoid humidity and direct sunlight.
 - Pearls & enamel: handle with care; avoid chemicals and ultrasonic cleaners.
 - Metals: S925 sterling silver base (nickel-safe); gold-plated components—normal light tarnish can be polished with a silver cloth.
 - For full care instructions (pearls, enamel, cleaning, storage), please see our guide:
Jewelry Care → 
                    
                    
                      Shipping & Returns
                    
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- Orders ship in 1–3 business days. You’ll receive a tracking number once dispatched.
 - Tracking may appear in Canada Post after the parcel reaches Canada.
 
Delivery estimates (Canada)
- 7–14 business days after dispatch. Peak seasons can take longer due to customs or carrier delays.
 - Buying for a date? Please order early.
 
Shipping fees
- FREE shipping on orders CA$79+.
 - Flat rate CA$10 for orders under CA$79.
 
Customs & duties
- Import taxes may apply to some orders and are the buyer’s responsibility. We can’t predict if/when duties will be charged.
 
Returns (Canada)
- For  hygiene/customization, earrings and personalized items are final sale.
 - If an item arrives damaged, defective, or incorrect, contact us within 3 days of delivery at customercare@belovedmomentsjewels.com with photos and your order number.
 - After review, we’ll arrange a replacement or store credit (refund only if the item is unavailable). Please wait for an RMA number before sending anything back.
 
Links: