Contact
We’d love to hear from you. Whether you have a question about an order, sizing, materials, or care, our team is here to help.
Email: customercare@belovedmomentsjewels.com
We reply within 1–2 business days.
For order issues
If an item arrives damaged, defective, or incorrect, please email us within 3 days of delivery with your order number and clear photos of the item and all packaging. We’ll review and offer a replacement or store credit depending on availability (refund only if necessary).